QUICKAXLE – TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access to and use of the website, online store, and services provided by QuickAxle (“QuickAxle,” “we,” “us,” or “our”). By visiting our site or purchasing something from us, you (“you,” “Buyer,” or “Customer”) agree to be bound by these Terms, including the policies referenced herein.

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SECTION 1 – OVERVIEW

By accessing any part of the site or placing an order, you agree to these Terms. If you do not agree, do not use the site or purchase products. We reserve the right to update or replace any part of these Terms by posting updates to the site. Your continued use constitutes acceptance of changes.

SECTION 2 – ONLINE STORE TERMS

You must be the age of majority in your state or province of residence to use the site or make purchases. You may not use our products for illegal or unauthorized purposes. You must not transmit any worms, viruses, or destructive code.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason. Content may be transferred unencrypted over various networks; credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 4 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on the site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon without primary, more accurate sources.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are handled according to our Refund Policy and Section 23 (Returns & Cancellations). LTL (Less-than-Truckload) freight shipments are not eligible for return under any circumstances. We strive to display product colors/images accurately but do not guarantee your monitor’s display. We may limit sales or quantities, discontinue products, or change descriptions/pricing at any time.

SECTION 6 – MODIFICATIONS TO PRICES & SERVICE

Prices are subject to change without notice. We may modify or discontinue the Service (or any part/content) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.

SECTION 7 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases and to promptly update your account and other information.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control. You acknowledge that access is provided “as is” without warranties of any kind and at your own risk.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability for third-party materials or websites.

SECTION 10 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If you send submissions (e.g., ideas, proposals), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use them. We are under no obligation to maintain comments in confidence, pay compensation, or respond.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, there may be information that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct and update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. Products and services are provided “as is” and “as available” except as otherwise expressly stated. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, savings, data, replacement costs, or similar damages), whether based in contract, tort (including negligence), strict liability, or otherwise.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless QuickAxle and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or third-party right.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

SECTION 16 – TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate by notifying us that you no longer wish to use our Services. If, in our sole judgment, you fail to comply with any term, we may terminate and deny you access.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications, and proposals.

SECTION 18 – GOVERNING LAW

These Terms and any sale of goods or provision of services are governed by the laws of the State of Missouri, U.S.A., without regard to conflict-of-law principles.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms should be sent to us at info@quickaxle.com

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COMMERCIAL SALES TERMS (Sections 21–31)

SECTION 21 – QUOTES, ORDERS & CHANGES

21.1 Validity. Quotes are valid for 30 days unless stated otherwise and all orders are subject to acceptance and credit approval.
21.2 Changes/Holds. Changes, reschedules, holds, or delivery deferments requested after goods are in process or ready to ship require our written consent and may result in price and schedule adjustments.
21.3 Refusals/Cancellations. We may decline or cancel orders consistent with Section 7 and applicable law.

SECTION 22 – PRICES, TAXES & SURCHARGES

22.1 Exclusions. Prices exclude taxes, duties, tariffs, and carrier fees. Buyer is responsible for all sales/use taxes and any carrier surcharges or fuel surcharges.
22.2 Tax Exemption. Tax-exempt customers must furnish a valid exemption certificate before shipment.
22.3 Prepaid & Add. Where we bill freight, accessorials may include an administrative fee as stated in Section 25.4.

SECTION 23 – RETURNS & CANCELLATIONS

23.1 RMA Required. No return will be accepted without a Return Material Authorization (RMA). Items must be unused, in original packaging, and freight prepaid.
23.2 Eligibility. Parcel shipments may be return-eligible under our Refund Policy. LTL freight shipments are not eligible for return. Custom, configured, special-order, cut-to-length, or non-catalog items are NCNR (non-cancelable, non-returnable).
23.3 Restocking. Standard returns are subject to a restocking fee plus inspection/handling charges. We reserve the right to impose restocking fees on all returned items, which will be disclosed during the return authorization process. 
23.4 Cancellations. Order cancellations require our written consent and may incur charges for work performed, materials committed, and reasonable overhead.

SECTION 24 – SHIPPING, DELIVERY, TITLE & RISK OF LOSS

24.1 Shipping Terms. Unless otherwise specified on our order acknowledgment, shipments are FOB Origin. Title and risk of loss pass to Buyer upon tender to the carrier.
24.2 Delivery Dates. Delivery dates are estimates, not guarantees. We are not liable for delays beyond our reasonable control (see Section 30 – Force Majeure).
24.3 Consignee Details. Buyer must provide accurate consignee information, receiving hours, required appointments, and suitable site access or equipment.

SECTION 25 – BUYER DELAYS; STORAGE, REDELIVERY & ACCESSORIAL CHARGES

If Buyer (a) refuses or fails to take delivery, (b) is unable to receive during the scheduled window, (c) provides incomplete/incorrect consignee information, (d) requests deferment after goods are ready, or (e) fails to pick up will-call goods within 3 business days of notice:

25.1 Invoicing as Delivered. Goods may be deemed delivered and invoiced as of the scheduled delivery date or the date we place them into storage.
25.2 Storage. We may store goods at Buyer’s risk and expense (our facility or a third-party warehouse). Storage fees: 1.5% of order value per month, plus insurance and handling.
25.3 Redelivery/Reconsignment. Buyer is responsible for all re-delivery, return, reconsignment, and re-shipment charges.
25.4 Accessorials. Buyer is responsible for carrier accessorial charges including, without limitation, detention, layover, demurrage, appointment/notify-before-delivery, limited/residential access, liftgate, inside delivery, and similar services—at carrier rates, plus a 10% administrative fee where billed Prepaid & Add.
25.5 Abandonment. If Buyer has not accepted delivery within 30 days after the original delivery/pick-up date, we may treat the goods as abandoned, cancel the order, and retain/recover (i) storage/handling, (ii) a restocking fee of 20%, and (iii) any differential loss on resale.

SECTION 26 – INSPECTION, CLAIMS & ACCEPTANCE

26.1 At Delivery. Buyer must inspect at delivery. Any visible loss/damage or shortage must be noted on the carrier’s BOL/POD and acknowledged by the driver.
26.2 Concealed Damage. Concealed loss/damage must be reported to us within 5 business days of delivery and include photos and the BOL/POD.
26.3 Acceptance. If Buyer does not notify us within the above periods, goods are deemed accepted. Carrier-caused loss/damage is the carrier’s responsibility; we will reasonably assist with claims.

SECTION 27 – PAYMENT TERMS & CREDIT

27.1 Terms. Approved accounts: Net 30 days from invoice date. Others: prepayment by credit card/wire/ACH.
27.2 Late Charges. Past-due amounts accrue interest at 1.5% per month (or the maximum allowed by law). Buyer agrees to pay reasonable collection and attorney fees.
27.3 Security Interest. We retain a purchase-money security interest in goods until paid in full and Buyer authorizes us to file UCC financing statements.

SECTION 28 – WARRANTIES

28.1 Manufacturer Warranties. We pass through any manufacturer warranties to the extent permitted.
28.2 No Other Warranties. Except as expressly stated, no other warranties (express or implied) are provided, including merchantability or fitness for a particular purpose.
28.3 Exclusive Remedies. Remedies are limited to repair, replacement, or refund (at our option). Labor, removal/installation, and freight are excluded unless required by a manufacturer’s written policy.

SECTION 29 – LIMITATION OF LIABILITY (ADDENDUM)

In addition to Section 13, our total liability arising out of or relating to specific goods or services is limited to the amount Buyer paid for those goods or services.

SECTION 30 – FORCE MAJEURE

We are not liable for delays or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, weather, fire, flood, epidemic, labor disputes, carrier failures, accidents, material shortages, governmental actions, war, or emergencies. Performance is excused for the duration of the event and resumes when practicable.

SECTION 31 – VENUE

For any dispute arising out of or related to these Terms or any sale, the parties submit to the exclusive jurisdiction and venue of the state or federal courts located in Missouri.